Once an issue has been addressed by the assignee and the item is marked as completed, the inspector needs to review the resolution/disposition, confirm that the item is completed, and close the item. Issues can be closed individually or en masse. The instructions for each of these tasks are provided below:
Not all project issues can be closed. Issues that are able to be closed adhere to the following criteria:
- The issue is in your court
- Closing is not restricted for the particular issue type
The following instructions are included below:
To close a single project issue
- Go to the Project Issues page.
- Filter for the issue you would like to close.
- Click the title of the issue.
- Complete all required fields.
- Click Close.
For more information, see Access the Project Issues Page.
[Form Name] dialog box displays.
To close multiple project issues
- Go to the Project Issues page.
- Select the In My Court radio button located in the filter.
- Click Filter.
- Select the check box(es) next to the issue(s) you want to close.
- Click Close.
For more information, see Access the Project Issues Page.
When closing multiple issues, it is important to filter by issues In My Court so that the Close button displays on the page. If qualifying issues display in mixed results of both draft and open issues, the Close button will not display.