There is an audit trail for everything you do in e-Builder; therefore, it is of utmost importance to maintain the security of your account access. If you feel your password has been compromised, change your password as soon as possible.
A valid password must meet the following criteria:
- Be at least 8 characters long
- Contain at least one letter
- Contain at least one number
- Contain at least one special character (non-letter/ number)
- Cannot be the same as your username, first name, last name, or company name.
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Cannot be a recently used password
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Cannot be a common password
When you are added to e-Builder, you will receive an email with your assigned username as well as a link to reset your password and set your security questions. The username will also be displayed on the Change Password page when resetting your password using the "Forgot password" link.
To change your account password
- Go to My Settings.
- Click Personal Information, and then click Change My Password. The Change Password page is displayed.
- Update the following required fields (marked by an *):
- Current Password*: Enter the current password for your user account.
- New Password*: Enter the new password for your user account.
- Confirm*: Re-enter the new password for your user account to confirm it.
- Security Questions: Modify the security questions selected for your user account and edit the answers to the questions if required.
- Click Save.